Privacy Policy

This Privacy Policy explains how AMNI (“amni.ai”, “we”, “us”) collects, uses, and shares information when you visit www.amni.ai, contact us, book a demo, or otherwise interact with our website. By using our website, you agree to the practices described here.

Information we collect

Information you provide to us

We collect the information you choose to share, including when you:

• Submit our contact form — your name, email address, phone number, company, and the contents of your message.
• Book a demo through our scheduling tool — your name, email address, and appointment details.
• Chat with us through the live chat widget — the messages you send and any contact details you provide.
• Email us or sign up for updates — your email address and anything you include.

Information we collect automatically

When you visit our website, we and our analytics providers automatically collect technical information such as your IP address, device and browser type, referring pages, the pages you view, and how you interact with the site. We collect this using cookies and similar technologies (see below).

Cookies and analytics

We use cookies and similar technologies to operate the site, remember your preferences, measure traffic, and understand how visitors use our website. These include:

• Google Analytics & Google Ads — website and campaign analytics and measurement.
• Hotjar — aggregated behavior analytics such as heatmaps and session insights.
• Webtraxs — website traffic analytics.
• Zoho SalesIQ — live chat and visitor activity on the site.

You can control cookies through your browser settings and opt out of certain analytics through the providers’ own tools. Disabling cookies may affect how the site works.

How we use your information

• Respond to your inquiries and provide the information, demos, or support you request.
• Operate, maintain, secure, and improve our website and services.
• Send updates, newsletters, and marketing communications you’ve asked to receive (you can unsubscribe at any time).
• Analyze usage and measure the performance of our content and advertising.
• Comply with our legal obligations and protect our rights.

How we share your information

We do not sell your personal information. We share it only:

• With service providers who process it on our behalf — including Zoho (CRM, scheduling, and live chat), Google (analytics and advertising), Hotjar, and Webtraxs — under agreements that limit how they may use it.
• When required by law, or to protect the rights, safety, and security of AMNI, our users, or others.
• In a business transaction such as a merger, acquisition, or sale of assets.

Data retention

We keep personal information for as long as necessary to fulfill the purposes described in this policy — for example, to respond to your inquiry, maintain our business records, or meet legal requirements — and then delete or anonymize it.

Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, to object to or restrict certain processing, and to opt out of marketing communications. Residents of the EEA and UK (under the GDPR) and California (under the CCPA/CPRA) may have additional rights. To exercise any of these rights, email us at hello@amni.ai. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

International visitors

We are based in the United States and process information there. If you access our website from outside the U.S., you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Children’s privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Third-party links

Our website may link to third-party websites and services we don’t control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and material changes will be posted on this page.

Contact us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: hello@amni.ai
• AMNI, 802 E Whiting St, Tampa, FL 33602